FAQs
- Are OUTTA products natural?
Yes! All our products are made from natural ingredients, without artificial colors, flavors, or questionable preservatives.
- Are the treats suitable for all dogs?
Our treats are suitable for all sizes and breeds. For puppies or sensitive dogs, we recommend monitoring quantities or choosing our gentle ranges.
- Are your shampoos suitable for sensitive skin?
Absolutely. Our shampoos are gentle, free of harsh sulfates, and tested under veterinary supervision to respect animals' delicate skin.
- Can cats also consume your products?
Yes! Several of our ranges are suitable for cats, especially the wet foods, supplements, and treats specifically formulated for them.
- How do I know which product to choose for my pet?
Each product page contains information to help you decide. And if you're unsure, our team is available to guide you!
- I have a problem with my order, what should I do?
No worries! Contact us via the contact form or by email. We will do what is necessary to resolve the issue as quickly as possible.
- Can I return a product if my pet doesn't like it?
Yes, you have 14 days to return an unopened product. Simply contact us via the contact form.